Heart Rate Watch Company's Low Price Guarantee

We will match any authorized dealer's lowest price - no questions asked. The customer must provide written proof or the website address to the product page for verification purposes.

Authorized dealers do not include most online auctions and this is for your protection. Some manufacturers will not warranty products sold in online auctions, so this policy protects the validity of your warranty and the integrity of our company.

Money-back satisfaction guarantee!

If for any reason you are dissatisfied with the product you have purchased you can return it in:

1. as new condition, and
2. in all of its original packaging undamaged within 30 days of the date of purchase.

and get a refund of your purchase price minus a 10% re-stocking fee- NO QUESTIONS ASKED!

Just return the product via UPS to: Heart Rate Watch Company, 1234 Lazy M Circle, Red Lodge, MT 59068

At Heart Rate Watch Company we go the extra mile because we want you to be satisfied with your purchase and we want you to be a customer for life, not just one transaction.

We can also credit 100% your purchase proceeds toward the purchase of another product if you like.

If your product is defective or damaged you will need to refer to the manufacturer's warranty, which is published on each of Heart Rate Watch Company's product pages, and return the product directly to the manufacturer once you have received a return authorization from the manufacturer.

MANUFACTURER WARRANTIES:

All of our products are backed by a full manufacturer's warranty because we are authorized dealers. This is important because if you buy a similar product on EBay, or Amazon, much of the time it contains no warranty because the seller is either not an authorized dealer, or violated the manufacturer's pricing policy, thereby voiding the warranty.A lot of people who shop online are not aware of this and then they get stung when a product breaks or is defective, all just to try and save a few bucks, but in the end it costs them money.

The MIO™ watch, excluding the battery, is warranted to the original purchaser to be free of defects in material and workmanship under normal use for a period of one (1) year from the date of purchase. Within the warranty period and upon proof of purchase, the MIO™ watch will be repaired or replaced (with the same or similar model) at the discretion of the manufacturer, without charge for either parts or labor.

The warranty does not apply to damage resulting from abuse, misuse or alteration of the MIO™ watch such as moisture or water damage sufficient to affect the proper function of the watch, and damage to the watch case or visible cracking of the crystal. This includes any damage to the MIO™ that appears to be caused by the use of tools. Without limiting the foregoing, damage resulting from bending or dropping the MIO™ watch will be deemed the result of abuse or misuse.

This limited warranty does not cover defects relating to servicing performed by anyone other than our authorized service center or Physi-Cal Enterprises. Please note that only your original retailer can offer a refund according to their own terms and conditions. Neither the warranty nor any other warranty, express or implied, including implied warranties or merchantability, shall extend beyond the warranty period (one year from date of original purchase).

No responsibility is assumed for any incidental or consequential damage, including but not limited to damage resulting from inaccuracy of the product or any of its functions. The warranty gives you specific legal rights and you may have other rights that vary from state to state.

This warranty is void unless the MIO™ watch is purchased from an authorized MIO™ reseller. If the problem with the watch is not covered by the warranty, an estimate will be provided before any work is performed. Please refer to the warranty as stated in the booklet that accompanied the watch for further information. Customers from outside the U.S. must pay by credit card. All customers must note the value of the watch on the paperwork included with the watch. Absent the customer noted valuation the limit of Parsec's liability is $50.